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Title

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Airport Service Director

Description

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We are looking for an Airport Service Director responsible for the overall management and coordination of airport operations. The candidate will ensure safety, efficiency, and quality of services provided at the airport. This role requires strategic planning, staff management, and interaction with various stakeholders including airlines, government agencies, and passengers. The director will monitor regulatory compliance and work on improving airport infrastructure and processes. We seek a leader with excellent organizational and communication skills, capable of handling complex situations and ensuring smooth airport service operations.

Responsibilities

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  • Lead daily airport operations
  • Ensure compliance with aviation and safety standards
  • Coordinate work of various departments and teams
  • Develop and implement service improvement strategies
  • Manage airport service budget and resources
  • Maintain communication with airlines and government institutions
  • Monitor regulatory compliance
  • Organize staff training and development
  • Resolve issues and incidents
  • Handle communication with passengers and the public

Requirements

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  • Higher education in management, transportation, or related field
  • Experience in managing airport or transportation services
  • Good knowledge of aviation regulations and standards
  • Excellent leadership and organizational skills
  • Ability to work under pressure and make decisions
  • Strong communication and interpersonal skills
  • Proficiency in English at working level
  • Budget and resource management skills
  • Experience working with government and regulatory bodies
  • Willingness to work shifts and overtime

Potential interview questions

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  • What is your experience in managing airport operations?
  • How would you ensure passenger and staff safety?
  • How do you handle crisis situations?
  • What strategies would you apply to improve airport services?
  • How do you manage and motivate teams?
  • What is your knowledge of aviation regulations?
  • How would you coordinate work with airlines and government agencies?
  • How do you handle budgeting and resource management?
  • What technologies do you use to optimize airport operations?
  • How would you improve communication with passengers?